Seymour Jewelers – Terms & Conditions Review & l Recommended Revisions

Shipping

Update to state U.S. shipping only; standard shipping 5–7 business days; next-day shipping available upon request; all shipments insured and signature required. Clarify risk of loss passes upon confirmed delivery. Avoid stating you are never responsible if a carrier steals a package; instead state you will assist with insurance claims while limiting liability to the extent permitted by law.

Address Verification

State orders ship only to the verified billing address or another address approved after identity/address verification.

In-Store Pickup

Add free pickup at 1212 Hermosa Avenue, Hermosa Beach, CA 90254 with government-issued ID and order confirmation.

Returns

Include exclusions for custom, engraved, resized, altered, repaired, final-sale and special-order items.

Authenticity

Revise to 10-day notice period for authenticity concerns if that is the intended policy, ensuring it does not waive non-waivable California consumer rights.

Watch Warranty

Expressly limit the one-year warranty to movement only and exclude cosmetic wear, misuse, water damage, batteries, straps, accidents and normal wear.

Pricing & Inventory

Reserve the right to cancel orders for pricing, typographical or inventory errors and refund any payment.

Fraud

Reserve the right to refuse or cancel suspicious orders and request identity verification.

Privacy

Incorporate Privacy Policy by reference and explain customer data handling.

Sales Tax

State sales tax is collected where required by law.

Force Majeure

Excuse delays caused by carriers, weather, disasters, strikes or other events beyond reasonable control.

Jewelry Care

Add care recommendations and disclaimer that damage from improper care is not covered.

Intellectual Property

Protect all website content, trademarks, photos and logos.

Dispute Resolution

Consider California venue, prevailing-party attorneys' fees where enforceable, and optional arbitration after consulting California counsel.

Limitation of Liability

Limit indirect, incidental and consequential damages to the maximum extent permitted by law while preserving mandatory consumer protections.

Disclaimer

Nothing in the Terms should waive rights that cannot be waived under California law.

Overall assessment: The uploaded Terms & Conditions provide a solid foundation but should be revised to incorporate the above provisions before publication. Several requested business policies are not yet fully reflected in the current version, including updated shipping timelines, U.S.-only shipping, address verification, next-day shipping, fraud prevention, inventory management, and comprehensive e-commerce protections.