Shipping Policy

Last updated: October 24, 2026

This Shipping Policy applies to orders placed on www.seymourjewelers.com.

Where we ship

We ship online orders to addresses within the United States only. To protect our customers, orders ship only to the verified billing address or to another address approved after identity and address verification.

Shipping cost

Standard shipping within the United States is free. Standard shipping usually takes 5 to 7 business days. Next-day shipping is available on request; please contact us before you order. All shipments are insured, and a signature is required on delivery.

Local pickup

You may choose local pickup at checkout and collect your order free of charge at our store: 1212 Hermosa Ave, Hermosa Beach, CA 90254. Please bring a government-issued photo ID and your order confirmation.

Processing and delivery

Many of our pieces are one of a kind, custom made or sized to order, so processing times vary by item. After you place your order we will confirm availability and let you know the expected ship or pickup date. If you have questions about your order status, please contact us.

Sales tax

Sales tax is calculated at checkout based on the delivery address, or on the store address for local pickup, as required by law.

Lost, damaged or delayed shipments

If your package arrives damaged, appears to have been opened, or has not arrived when expected, please contact us right away. Because every shipment is insured, we will assist you with the carrier and insurance claim, while limiting our liability to the extent permitted by law.

Returns

Please see our Refund Policy for information on returns and exchanges.

Contact us

Seymour Jewelers, 1212 Hermosa Ave, Hermosa Beach, CA 90254. Phone: (310) 379-5401. Email: [email protected]. You can also reach us through our Visit Us page.